Cancellation is not possible for the orders obtained on special discounts like Pongal, Diwali offer etc. These are limited period offers and therefore cancellations are not possible.
In case of receipt of damaged or defective product, please report the same to our Customer Service team. The request will, however, be entertained once we have checked and determined the same. This should be reported within the same 3 day of receipt of the product.
To cancel your order, kindly mail us at email@example.com
Payment will be credited back to your bank account within 7 working days after deducting the bank transaction charges.
reserves all rights to cancel any order for any reason. Orders may be cancelled for the following reasons:
● – Unavailability of the product.
● – Errors in the details provided(us or customer).
● – Problems identified by the Credit and Fraud Avoidance department.
In the unfortunate case of an order being cancelled by us, we will keep you posted on the same and your payment will be credited back to your bank account.
Cash on Delivery or Online Payment After Fitment or UPI Options such as PayTM, Google Pay andPhonepe
The bill amount collected after the car battery or bike battery or inverter battery is installed. Onceinstalled and verified, there will not be any refund and will be governed by the warranty limits of themanufacturer.
Payment using Credit/Debit/Net banking options/EMI
The customer is eligible for full refund, if the customer cancels the order or if we cancel the orderdue to some un forseen force majeure reasons before the car battery or bike battery or inverterbattery is dispatched.Cancellation charges of Credit or Debit card will be withheld.
If the customer cancels the order after the car battery or bike battery or inverter battery is dispatchedand not installed, a Rs 200 for delivery charges plus any credit card / debit card charges will be withheld. In case the car battery or bike battery or inverter battery is dispatched and installed there will be no refund and will abide by the warranty options of the manufacturer. Customers can cancel the order by calling +91 9841433229 or by sending an email to firstname.lastname@example.org.
Note : If the payment is made using a credit card, there will be an extra charge of 2%. If the payment is made using debit card, there will be extra charge of 1%.
The refund amount minus the credit card charges(2%) or debit card charges(1%) will be sent to the Customer with in 2 – 4 weeks from the date of cancellation.